100% Satisfaction Guarantee
We stand behind our products and your satisfaction as a valued customer of International Ag Labs and user of HighBrixGardens.com. If you are not completely satisfied with your online purchase for whatever reason, you may exchange or return items within 30 days of purchase for a 100% refund.
Refund and Exchange Criteria
Customers have 30 days from the date of purchase to exchange or return items for a 100% refund. Call us at 507-235-6909 to obtain a Return Merchandise Authorization number (products returned without this authorization number cannot be exchanged or refunded), then simply send the item back to us via UPS or FedEx prepaid to:
International Ag Labs
800 W. Lake Ave.
PO Box 788
Fairmont, Minnesota 56031
We suggest you keep a copy of your shipping receipt and tracking numbers as proof of return delivery. We are not responsible for lost return packages.
Items must be returned with proof of purchase. Return shipping costs are your responsibility unless the return is a result of our error (wrong item, damaged, defective, etc.). We will cover the cost of re-shipping the new product back to you.
We will credit you in the same manner as your original payment within 7 days of receiving the returned item. For questions regarding our return policy please contact us via our web form or call us at 507-235-6909.